FAQ

CloudMonix frequently asked questions

Why some Storage metrics are not tracked?
Many of the Azure Storage metrics are tracked only when Azure Storage Analytics is enabled. Ensure that you enabled tracking them. Even if Azure Stroag...
Wed, 16 Nov, 2016 at 2:56 PM
Why a custom DocumentDB metric is not tracked?
Users may define custom DocumentDB metrics using metric type AzureDocumentDbScript. The result returned by the query can't exceed the 64 KB limit aft...
Thu, 17 Nov, 2016 at 2:05 PM
How do I enable monitoring integration?
CloudMonix provides a number of monitoring integrations that push metrics to another monitoring tool, such as SQL Server, SQL Azure, Zabbix and Nagios XI....
Mon, 19 Dec, 2016 at 10:07 AM
What are the differences between subscribing to CloudMonix thru Azure Marketplace and directly thru cloudmonix.com?
A:The core difference is how you're billed for the product.  When subscribing thru Marketplace, everything is governed by Microsoft's billing. ...
Mon, 12 Dec, 2016 at 10:52 PM
How can I get alerted if metrics are not coming thru for a resource?
A: There are two steps required to get notified when metrics are no longer coming thru from a resource: Create a metric that "aggregates and coun...
Mon, 19 Dec, 2016 at 8:26 AM
How can I track when a new message is added to a dead-letter queue?
Q: I know I can get alerted when there are messages in the dead-letter queue, but the alert is only raised once and does not go away until queue is cleared....
Wed, 18 Jan, 2017 at 1:29 PM
Can I install CloudMonix Windows Agent on servers behind a proxy server?
A: Depending on the proxy, you can try adding the following lines to the CloudMonix.WindowsAgent.exe.config file and restarting the CloudMonix windows agent...
Fri, 20 Jan, 2017 at 2:30 PM
As of 2017 my monthly CloudMonix bills are slightly higher, why?
A: Embarassingly enough, prior to 2017 we had a small bug in our billing system that was not tracking usage for the last day of the month.  As of first days...
Mon, 23 Jan, 2017 at 8:14 PM
How can I get alerted when a specific process is not running on my Windows VM?
A: When using CloudMonix, there are a few approaches that can be used to alert when a process is not running on a VM If you are using provided CloudMo...
Tue, 24 Jan, 2017 at 2:44 PM
Can I monitor Windows Scheduled Tasks via CloudMonix?
A: Yes.  You will need to install CloudMonix Windows agent on the target VM After ensuring that Agent is installed and working, simply define a metric ...
Wed, 25 Jan, 2017 at 11:14 AM