2017/04/17 - Setup Wizard is unable to authorize all new ARM-based customers : CloudMonix Support

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2017/04/17 - Setup Wizard is unable to authorize all new ARM-based customers

CloudMonix Support

started a topic over 6 years ago

Impact: any users trying to authenticate CloudMonix against an Active Directory that was never authenticated against CloudMonix before will encounter the following error

AADSTS90002: Requested tenant identifier '00000000-0000-0000-0000-000000000000' is not valid. Tenant identifiers may not be an empty GUID.

This is a recent issue that is caused by changes made by Microsoft very recently. Microsoft has been made aware thru multiple channels.

CloudMonix team is working on an alternative sign-up process, in the meantime

1 Comment

CloudMonix Support

said over 6 years ago

A workaround has been found and instructions for authorization have been deployed into the Setup Wizard screen during authorization