CloudMonix Support

Critical

We have just been informed by our email provider (Amazon SES) that our email services have been suspended due to high bounce rates.  This suspension came without any warnings.  We're working on resolving this issue and putting temporary solutions in place.

At this time, no EMAIL alerts are being sent out.  Furthermore, no two-factor authentication codes are being published

We're pushing a hotfix with a new email provider.  This new email provider has steep hourly quotas and it is expected that initially sending of alerts maybe delayed.

Email issue has been resolved.  Total alert outage window approximately 3hrs 25minutes