CategoryFeatureSupportNotes
Resources
On-Premise Linux Servers Monitoring & Automationyes
AWS SNS Monitoringyes
AWS SQS Monitoringyes
AWS SES Monitoringyes
AWS S3 Monitoringyes
AWS Glacier Monitoringyes
AWS EC2 Windows VM Monitoring &Automationyes
AWS EC2 Linux VM Monitoring & Automationyes
AWS VPN Connection Monitoringyes
AWS backup vault Monitoringyes
AWS SQL Server Monitoringyes
AWS MySQL Monitoringyes
AWS Maria DB Monitoringyes
AWS PostgreSQL Monitoringyes
AWS Oracle DB Monitoringyes
Azure Windows ScaleSet Monitoring & Automationyes
Azure Media Services Monitoringyes
Azure Logic Apps Monitoringyes
Azure Functions Monitoring & Automationyesexecute function
Azure AKS Cluster monitoringyes
Azure SQL Warehouse monitoringyes
Azure SQL Elastic Pool monitoringyes
Azure SQL Elastic Job Agent Monitoringyes
Azure Redis Cache Monitoringyes
Azure DocumentDB Collection Monitoringyes
Azure Event Grid Monitoringyesunder Azure Service Bus Monitoring
Azure Site Recovery monitoringyes
Azure Data Factory monitoringyes
Azure Stream Analytics monitoringyes
Azure Application gatewayyesunder Azure Virtual network
Azure Express Routeyes
Azure Traffic manager Monitoringyes
Azure Load Balanceryes
Azure Search Serviceyes
Azure API Managementyes
Azure PowerBI Endpoints and Capacityyes
Azure Billing Monitoringyes
Reports
Executive Reportyes
Capacity Reportyes
Alert Summary Reportyes
Visualization
Dashboardsyesmultiple, fully customizable, unlimited, historical
Performance Reportsyespersisted or ad hoc, unlimited
Uptime Reportsyespersisted or ad hoc, unlimited
Alert Reportsyesunlimited, historical
Action Reportsyesunlimited, historical
Alerts
Unlimited alertsyes
Outage alertsyes
Performance alertsyes
Alerts based on log datayes
Custom conditionsyesflexible & comprehensive alert evaluation engine
Metric aggregationyescan alert based on running averages and other aggregated stats
Auto on/off functionalityyes
Sustained periods and throttlingyes
Scheduled quiet timeyes
Email alertsyes
SMS alertsyes*via Twilio integration
Escalation & quiet hoursyes*via PagerDuty integration
Alert text customizationyescustomize text of any alert posted to any system
Integrations
Autotaskyes
Cherwellyes
ConnectWiseyes
Derdack Enterprise Alertyes
FreshServiceyes
Jirayes
LogEntriesyes
Manage Engine hosted and cloudyes
Microsoft Teamsyes
ServiceNowyes
Custom WebHookyes
Zapieryes

Twilioyes
Hipchatyes
Zendeskyes
Freshdeskyes
Slackyes
PagerDutyyes
Logglyyes
Multi-user
Unlimited usersyes
Customize alert delivery by useryes
User-based permissionsyes
Multi-TenancySystem-Integrator/Service-Provider B2B2B features
Multi-customer/tenant supportyesunlimited
User-separation/segregationyesdifferent tenants can have different or same users
Single billyesAcross all tenants in a subscription
Utilization Report by tenantyes
Data storage & retention
Multi-tenant or DedicatedMulti-tenantdata is logically separated
Data region affinityyes3 regions at this time: US, Europe, Japan
Raw data retention policy1-2 months
Aggregated data retention policy1 year
Billing
Consumption trackinghourly
Monthly billingyescredit card only
Annual billingyesinvoice only at this time
Invoice/PO billingyesannual subscriptions only
Overage supportyes
Consumption utilization reportsyes
Discounted Volume pricingyes
Support
Ticket-basedyesfree
Online Chatyesfree
Email-basedyesfree
Forumsyesfree
Phone/Webex/Skypeyesscheduled, free
Azure Cloud Services Monitoring(Alerts, dashboards, reports)
Any performance countersyesvia Azure API or Netreo Essentials agent
Windows Event logsyesvia Azure API or Netreo Essentials agent
Running tasksyesvia Netreo Essentials agent only
Scheduled tasksyesvia Netreo Essentials agent only
Windows Servicesyesvia Netreo Essentials agent only
Outage detectionyesvia Azure API or Netreo Essentials agent
Azure Cloud Services Automation
automation triggers based on any metrics captured & schedule
Automated Instance Rebootingyesvia Azure API
Automated Instance Re-imagingyesvia Azure API

Automated PowerShell executionyesvia Netreo Essentials agent only
Auto-scalingyesvery sophisticated capabilities
Comprehensive Auto-scaling signalsyesany metric/signal from anywhere in Netreo Essentials account
Azure Virtual Machines MonitoringWindows and Linux, Classic or ARM/v2 deployment
Any performance countersyesvia Azure Windows Diagnostics API or Netreo Essentials Windows agent only
Windows Event logsyesvia Azure Windows Diagnostics API or Netreo Essentials Windows agent only
Running tasksyesvia Netreo Essentials Windows agent only
Scheduled tasksyesvia Netreo Essentials Windows agent only
Windows Servicesyesvia Netreo Essentials Windows agent only
PowerShell-driven metricsyesvia Netreo Essentials Windows agent only
SyslogsyesLinux only (via Azure Linux Diagnostics)
System Center XPlatProvideryesLinux only (via Azure Linux Diagnostics)
Outage detectionyes
Azure Virtual Machines AutomationWindows and Linux, Classic or ARM/v2 deployment
Automated Instance Rebootingyes
Automated Instance Re-imagingyes
Automated Start/Stopyes
Automated VM Resizeyes

Automated PowerShell executionyesWindows Netreo Essentials agent only
Non-Azure Windows Servers Monitoring
(Alerts, dashboards, reports)
Any performance countersyesvia Netreo Essentials agent only
Windows Event logsyesvia Netreo Essentials agent only
Running tasksyesvia Netreo Essentials agent only
Scheduled tasksyesvia Netreo Essentials agent only
Windows Servicesyesvia Netreo Essentials agent only
PowerShell-driven metricsyesvia Netreo Essentials agent only
Outage detectionyesvia Netreo Essentials agent only
Non-Azure Windows Servers Automation

Automated PowerShell executionyesvia Netreo Essentials agent only
Azure Web Apps Monitoring
Ingress/Egress, Errors, Cpu, Memory, Requests, Response timeyes
Plan-level metrics: Requests Queued, Executing, CPU & Memory Usage, etcyes
Backupsyes
Webjobsyes
Outage detectionyes
Azure Web Apps Automation
Automated Website Restartyes
Automated Webjob startyes
Auto-scalingyesvery sophisticated capabilities
Azure SQL Database Monitoring
Outage detectionyes
Connection trackingyes
CPU, Memory, Disk utilizationyes
Dead-lock detectionyes
Top 10 queriesyes
Custom metric retrievalyestracks results of any custom SQL queries
Azure SQL Database Automation
Automated SQL executionyes
Azure Service Bus Monitoring
Outage detectionyes
Queuesyes
Subscription Topicsyes
Event Hubsyes
Dead-lettersyes
Message countsyes
Egress/Ingressyesfor Event Hubs only
Message age, contents, IDyesfor Queues only
Single alert dead-letter detectionyes
Statistical metricsyeserrors, throughput, etc
Azure Service Bus Automation
Input into auto-scaling, auto-rebootsyes
Azure Storage Monitoring
Outage detectionyes
Blob storageyes
Queue storageyes
Table storageyes
Queue lengthsyes
Queue message age, contents, IDyes
Egress/Ingressyesvia Storage Analytics
Errorsyesvia Storage Analytics
Requestsyesvia Storage Analytics
Azure Storage Automation
Input into auto-scaling, auto-rebootsyes
Azure Virtual Networks Monitoringfor site-2-site gateways only
Outage detectionyes
Egress/Ingressyes
Connectionsyes
Gateway Outage detectionyes
Azure Automation Monitoring
Runbook failureyes
Azure Automation "Automation"

Automated Runbook executionyesany signal in the environment can be used to trigger Runbooks
Azure Scheduler Monitoring
Scheduled tasksyes
Failure notificationyes
Azure Backup Vaults Monitoring
Backup failuresyes
Non-started backupsyes
URL/Website Monitoring
Outage detectionyes
SSL Expirationyes
HTML Contentsyes
AuthenticationyesBasic and certificate authentication supported
POST/GET/PUT/etcyes
Headers, Content type customizationyes
Network Endpoint Monitoring
Outage detectionyes
Response time/performance measurementyes
Custom message request/responseyes
TCP supportyes
UDP supportyes