FAQ

CloudMonix frequently asked questions

How do I configure time zone and delivery times for my Scheduled Reports?
Each user has their own time zone defined in CloudMonix.  This time zone drives the datetime displays on Dashboard and Reports. Delivery time for Schedule ...
Tue, 20 Mar, 2018 at 10:56 AM
I'm confused why I need CloudMonix. What are main differences between CloudMonix and native Azure monitoring?
Here is an outline of a few key differentiators Monitoring CloudMonix provides a ton of additional insight into Azure resources, due to its capability...
Tue, 20 Mar, 2018 at 3:22 PM
CloudMonix Agent is not working. How do I troubleshoot?
Here are common issues associated with non-working CloudMonix agents (most of this applies to Azure Diagnostics Extension too) Incorrect timestamp on t...
Tue, 24 Apr, 2018 at 9:58 AM
What are the prerequisites for installing/setting up CloudMonix?
A: Generally speaking, the list of prerequisites for setting up CloudMonix is quiet short.  However, because of possible certain complexities in various Azu...
Fri, 7 Sep, 2018 at 1:36 AM
How do I check if a CloudMonix agent is installed on a VM?
For Windows VMs, look for a CloudMonixAgent Windows service installed in the list of services. For Linux VMs, execute commands such as systemctl status Clo...
Tue, 5 Mar, 2019 at 10:59 AM
How do I install CloudMonix agent?
Please refer to this article to find out on which platforms and Operating Systems are supported by the agent To install the agent, look for "Downlo...
Tue, 5 Mar, 2019 at 11:13 AM
How do I troubleshoot no data coming from CloudMonix agent onto my dashboards?
A:  1) RDP to the VM 2) Look into Windows Services and ensure that a CloudMonix Agent service is running.  If it is not present you will want to instal...
Thu, 9 May, 2019 at 10:55 AM