FAQ

CloudMonix frequently asked questions

How do I change the email where I receive my alerts?
A: Navigate to User Profile screen under User Information category.  There are two email fields you can specify.  Contact Email and Alert Email.  Alert Emai...
Thu, 7 Jan, 2016 at 8:45 AM
What is my Azure Tenant?
Q: Setup Wizard is asking me for Azure tenant.  Where do I find it? A: Azure tenant is the AD domain and is usually in the form of: mycompany.com or m...
Sun, 23 Oct, 2016 at 4:50 PM
DeploymentId is missing for Azure ARM Virtual Machine
Q: CloudMonix is reporting for an Azure Virtual Machine that a Deployment ID is missing.  Subsequently no performance data is showing on dashboards A: VM ...
Tue, 16 Feb, 2016 at 6:10 PM
No data after adding Azure Service Bus Topics resource
Q: I've added an Azure Service Bus Topics resource with the default monitoring template, but there is no data.  How do I get data to show up? A: Th...
Wed, 8 Feb, 2017 at 3:49 PM
Q: My VM with CloudMonix agent installed has an outbound firewall. What ports do I need to open?
CloudMonix agent that is installed on monitored Windows VMs needs to be able to communicate OUT to CloudMonix cloud resources via https CloudMonix agent...
Fri, 20 Jan, 2017 at 2:32 PM
How can I get notified of updates to CloudMonix?
Q: I know that there is a forum where all of the updates are being sent to, and it is located here.  But how can I get emails when something appears in th...
Fri, 19 Aug, 2016 at 9:53 AM
What's the difference between ARM and Classic API's when monitoring Azure resources?
CloudMonix offers ability to setup monitoring of Azure resources thru either ARM or Classic API.  Knowing when to use either option is important.   ...
Mon, 26 Sep, 2016 at 12:15 PM
How do I add CloudMonix agent to Azure Windows Virtual Machines?
The compressed CloudMonix Windows Agent .zip file can can be downloaded from Resources or Dashboard screens: The archive contains detail...
Tue, 17 Jan, 2017 at 2:34 PM
What are the differences between Azure Diagnostics Extension and CloudMonix agent?
CloudMonix Agent can be installed only on Azure Windows VMs, stand-alone Windows Servers, and Azure Cloud Services (Roles). The option of using Azur...
Wed, 26 Oct, 2016 at 1:16 AM
Can I downgrade CloudMonix principal from Contributor to Reader for ARM authorization?
CloudMonix needs to be granted access to Azure in order to access diagnostic data and execute actions via ARM API. The access is automatically granted dur...
Tue, 17 Jan, 2017 at 2:36 PM