FAQ

CloudMonix frequently asked questions

My servers (Cloud Roles and VMs) often are scaled up and down - how will I be charged for this?
CloudMonix tracks actual usage by hour.  If you have 500 servers that are turned on only 20% of the time, monthly total will come out to ~100 resources.
Wed, 8 Apr, 2015 at 1:54 AM
What is an individual monitored resource from billing perspective?
It is up to individual user to decide what resources to monitor/automate. Each of the following is a single monitored resource for billing purposes ...
Mon, 27 Mar, 2017 at 3:37 PM
I've enabled monitoring of Azure Storage, why is only ResponseTime metric coming thru?
All other metrics are dependant upon Storage Analytics being turned on. By default, CloudMonix does not turn on Storage Analytics as it may slightly incre...
Wed, 16 Nov, 2016 at 2:51 PM
How is CloudMonix supported?
Support is available free of charge to all customers, trial users, and free-plan users Primary support mechanisms are (in order of preference) ...
Mon, 27 Apr, 2015 at 11:10 PM
How can I prevent being asked for security code every time I login?
CloudMonix utilizes two-factor authentication and requires that user validates their identity thru secondary means (usually email). A number of approach...
Sat, 26 Dec, 2015 at 3:39 PM
How do I manage Users, Accounts, and Subscriptions in CloudMonix?
Background CloudMonix maintains three core entities that comprise overall setup of the service: Account - this entity contains all of the moni...
Wed, 27 May, 2015 at 1:05 AM
What is your data retention policy?
We plan to enable the following data retention policy in CloudMonix Type of Data Retention Period Screens & Functionality S...
Wed, 2 Sep, 2015 at 1:04 PM
Can I monitor more than one Azure subscription in a single CloudMonix account?
Yes.  There is plenty of flexibility as to what can be monitored within a single CloudMonix account.  If Setup Wizard is used to auto-configure items in Azu...
Tue, 16 Jun, 2015 at 9:16 AM
What kind of an receipt do I get after I subscribe?
Sample is attached
Mon, 22 Jun, 2015 at 11:11 AM
How can I alert on special events in my Windows Event Logs?
Assuming that your resource is setup to capture Application event logs under metric named ApplicationEventLogs, here is a way where you can setup an alert t...
Wed, 24 Jun, 2015 at 11:31 PM